Contact GOOUTO
Contact GOOUTO for B2B wholesale inquiries. WhatsApp, email, phone. Yiwu International Trade City, China.
Get in Touch
We respond to all inquiries within 2 business hours during working hours (GMT+8). For the fastest response, use WhatsApp.
Contact Information
Phone
Address
Yiwu International Trade City
Zhejiang, China 322000
Working Hours
Monday - Saturday: 9:00 AM - 6:00 PM (GMT+8, Beijing Time) Sunday: Closed (WhatsApp messages will be answered on Monday)
How to Order — 7 Simple Steps
| Step | Action | Details |
|---|---|---|
| 1 | Send Inquiry | Tell us which products you’re interested in via WhatsApp or Email |
| 2 | Receive Quotation | Get detailed pricing, MOQ, and lead time within 24 hours |
| 3 | Order Samples | Pay sample fee to verify quality (deductible from bulk order) |
| 4 | Confirm Order | Finalize product specs, quantity, customization, and packaging |
| 5 | Pay Deposit | 30% deposit via bank transfer (T/T) to start production |
| 6 | Quality Check | Pre-shipment inspection with photos and videos for your approval |
| 7 | Ship & Pay Balance | Pay 70% balance, we arrange shipping with full documentation |
Quick Inquiry Template
Copy and paste this template into your WhatsApp or email message:
Hi GOOUTO Team,
Company: [Your company name]
Country: [Your country]
Product interest: [Product name or category]
Target quantity: [How many pieces]
Customization needed: [Logo / color / packaging / none]
Shipping method: [Sea / Air / Express]
Please send me:
- Product catalog and pricing
- MOQ and lead time
- Sample availability
Thank you!
Frequently Asked Questions
Q: What is your minimum order quantity (MOQ)? A: MOQ varies by product, typically 50-500 pcs. We support mixed orders across different products within the same category. Contact us for specific product MOQ.
Q: Can I get samples before placing a bulk order? A: Yes, we provide samples for quality verification. Sample fees are deductible from your bulk order. Sample lead time is 3-7 days.
Q: What payment methods do you accept? A: We accept T/T (bank transfer), Western Union, and PayPal (for samples/small orders). Standard terms: 30% deposit, 70% before shipment.
Q: Do you offer OEM/ODM services? A: Yes, we offer custom logo printing, custom colors, custom packaging, and full ODM product development from your designs. MOQ for customization varies.
Q: What shipping methods are available? A: Sea freight (FCL/LCL from Ningbo or Shanghai), air freight, and express (DHL, FedEx, UPS, TNT). We handle all export documentation.
Q: Do you provide quality test reports? A: Yes, we can provide CE, EN71, FDA test reports. Third-party testing (SGS, Intertek, BV) is available upon request.
Q: How long is the production lead time? A: Standard lead time is 20-35 days depending on order quantity. Rush orders (15 days) are available with a surcharge.
Q: Can you help with custom packaging? A: Yes, we offer custom retail packaging, gift boxes, display boxes, and bulk packaging. We can also help design your packaging.